Facility maintenance articles

Maintenance operations notes from SiteOps.

Practical guidance for request intake, tenant communication, and property maintenance workflows.

July 3, 2026

SiteOps maintenance request workflow overview

SiteOps handles property-specific maintenance intake, request tracking, status history, notifications, plan limits, and paid checkout.

July 7, 2026

SiteOps helps small-to-mid property managers collect tenant maintenance requests, review details, track statuses, and send request updates.

July 13, 2026

SiteOps sends owner new-request emails, requester confirmation emails, and requester status update emails when maintenance request status changes.

July 13, 2026

SiteOps helps property managers track maintenance request status updates through new, in progress, and done stages.

July 13, 2026

SiteOps tenant request forms require category, unit or room number, description, name, and email, with optional photo support.

July 14, 2026

SiteOps helps property teams track maintenance request status history through new, in progress, and done stages.

July 14, 2026

SiteOps tenant request forms support optional photo files along with required fields for category, unit or room number, description, name, and

July 14, 2026

SiteOps supports property-specific maintenance request forms with required fields, optional photo support, status tracking, and owner plan context.

July 14, 2026

SiteOps lets tenants look up maintenance request status by confirmation code and unit number, then view request details and sorted history.

July 15, 2026

SiteOps helps property teams collect tenant maintenance requests, require key request fields, support optional photos, and track request status.

August 22, 2026

Review facility management software setup, choose a clear customer entry point, and organize requests before public activation.